Visual sentiment analysis is the process of detecting the emotions or opinions of a person. The sentiment may be positive or negative.
We can use images or videos to determine the sentiment or the emotion of a person. Since customers express their thoughts and feelings more openly than ever before, sentiment analysis became an essential tool to monitor and understand customers.
Application areas include among others, detecting the sentiment of customers in shopping malls, companies, education classes, and any other field, where know human emotions can contribute to a decision making.